Acuity: Appointment Scheduler

Acuity: Appointment Scheduler

By Squarespace, Inc.

  • Category: Business
  • Release Date: 2017-06-30
  • Current Version: 82.0.0
  • Adult Rating: 17+
  • File Size: 198.39 MB
  • Developer: Squarespace, Inc.
  • Compatibility: Requires iOS 16.0 or later.
Score: 4.80966
4.80966
From 28,781 Ratings

Description

Looking for an appointment scheduling app that helps you book clients, accept payments, collect intake forms, and reduce no-shows? Acuity Scheduling by Squarespace is the all-in-one scheduling software for service-based businesses. It’s built for professionals who need more than a basic meeting scheduler—so clients can self-book online, pay at booking, fill out forms before appointments, and get automatic reminders in one smooth booking flow. If you want to save time, avoid missed appointments, and run your business with less admin, Acuity helps you do it all in one place. • REDUCE NO-SHOWS AND MISSED APPOINTMENTS Need a tool that helps you avoid empty time slots? Acuity helps you reduce no-shows with automated email and SMS reminders, confirmation messages, easy rescheduling, cancellation links, and booking policies that set expectations clearly. • ACCEPT PAYMENTS AT THE TIME OF BOOKING Looking for appointment scheduling with payments? Acuity lets clients pay when they book with Stripe, Square, or PayPal. Collect deposits, send invoices and receipts, sell gift certificates, offer packages, support recurring memberships, and enable tipping—all built in. No extra tools required. • COLLECT CLIENT INTAKE FORMS BEFORE APPOINTMENTS Need a booking system with intake forms? Acuity lets you attach customizable intake forms to every booking so clients can complete questionnaires, consent forms, waivers, and health history forms before they arrive. This helps therapists, wellness practitioners, coaches, and consultants stay prepared and organized. • MANAGE COMPLEX SERVICES AND AVAILABILITY If your business has multiple services, different durations, or changing availability, Acuity makes it easy to manage. Offer different appointment types, control your calendar, manage multiple staff calendars and locations, and let clients book only what’s available. • SCHEDULE VIRTUAL APPOINTMENTS AND TELEHEALTH SESSIONS Need online scheduling software for virtual consultations? Acuity can automatically generate Zoom, Google Meet, and GoToMeeting links for appointments, making it easy to run remote sessions, online coaching, and telehealth bookings. • RUN GROUP CLASSES, WORKSHOPS, AND RECURRING SESSIONS Acuity also supports group scheduling with capacity limits, class packages, and session bundles. Ideal for fitness studios, yoga instructors, tutors, workshops, and group coaching businesses. • BUILT FOR SERVICE BUSINESSES, NOT JUST MEETINGS Acuity is designed for businesses that need scheduling + client management + payments + automation in one tool. • INTEGRATIONS ADAPTED TO YOUR WORKFLOW Embed your booking page on Squarespace, WordPress, Wix, or other websites, customize it to match your brand, and let clients book online 24/7. Perfect for: - Hairdressers, salons, estheticians, tattoo artists, and beauty pros who want clients to self-book, prepay, and receive reminders automatically - Therapists, psychologists, and healthcare professionals who need intake forms, secure workflows, and scheduling tools designed to support HIPAA compliance, with features like encrypted data handling and a signed Business Associate Agreement (BAA) on eligible plans - Coaches and consultants who want to reduce admin, send booking links, and get client details before sessions - Personal trainers, yoga teachers, and fitness studios who sell packages, memberships, and group classes - Small service-based businesses and teams that want an online booking system without per-user pricing on select plans - Photographers who want to deliver a better booking experience. • MORE THAN A BASIC CALENDAR BOOKING APP Unlike simple meeting schedulers, Acuity is built for real service workflows. It helps you schedule appointments, get paid, collect client information, and automate communication. Try Acuity free for 7 days — no credit card required. _____________ Privacy Policy: https://squarespace.com/privacy Terms of Service: https://squarespace.com/terms-of-service

Screenshots

Reviews

  • It’s alright

    3
    By Cartlover2965
    User friendly. Been using the app for several years now. My one complaint is when clients upload photos, it doesn’t load sometime.
  • What happened???

    4
    By TaeNichole
    Not sure what happened to the payment link we can share for checkout. It just shows appt confirmation, not a payment link which makes me have to choose another method
  • It used to be better

    2
    By Yanique24
    This app glitches . When you schedule an appointment it takes forever to update and see the appointment. I literally have to close the app and open it back a few times before seeing the updated appointment in the system . It’s even like that on the desktop. They need to update this software
  • Very Poor Customer Service

    1
    By PoorTerrible Customer Service
    I Paid their annual subscription more than $300 . I’ve had several questions for them but despite leaving multiple messages, I haven’t received any calls back or messages.
  • Improvement

    4
    By Sheaslays
    I’ve been using this app for over 5 years. I wish I could set a particular price point for deposits depending on what my clients are purchasing instead of them having to Zelle the remaining balance. Or the fact I still have to go through the browser sometimes to certain things instead of being able to do in the app.
  • Loyal customer

    5
    By KeidaB The Reason
    I’ve been using acuity for well over 5 years now and i love it. Some things can be updated but overall i still love them!
  • Added 8 extra steps after an update

    2
    By mosannam9696
    I use this to get sides for auditions for clients. They’d upload them and I used to be able to click and see them. After an update I have to click, copy the link, open safari, download the sides, open the downloads folder, then I can open them and print. I’m not sure what changed but it’s really really inefficient all of a sudden.
  • Very slow

    2
    By SaucyPaws27
    It’s a great app but damn it’s slow
  • Once great, now unreliable and worsening

    2
    By paulrudy
    I strongly recommend that people find a different scheduling app. I've used Acuity for over 10 years, but since its acquisition by SquareSpace, it keeps deterioriating. Its integration with Square (payment processor) is almost completely broken for me, to the point that I can't take payments through the app anymore. I notified customer support, and they assure me their engineers are working on it, but months later, I still can't reliably take payments in person. Logging in to the app is convoluted. As others have noted, no biometric login is possible, and the app refuses to keep users logged in. And with a recent change, you now have to enter your email twice to log in to the app. These are just a few examples among many to illustrate that what was once a reliable, flexible app has become garbage that will waste your and your clients' time.
  • FREEZE

    1
    By Fishbowl222
    ITS NOT WORKING ON IPHONE .PLEASE FIX IT ASAP!! Thank you

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