Quo (formerly OpenPhone)

Long painful verification process to get a business number, many apps that make it way easier

I must say the concept of this app is amazing. However I have been trying to set up SMS messaging for my business but upon trying to get registered it keeps declining. I have fixed all the criteria’s and made sure it was good, however even after paying the registration fee twice they will not register my account. I have tried reaching out numerous times to get this resolved however I am just met with a message system that takes days if not weeks to reply for them to just say “checking in” there has been no resolution and I am also paying the monthly rate as well. I understand that there is a process and requirement for this set up but I am dissatisfied with this app so far. I would love to get this resolved and change my rating please reach out to me sooner than possible

Registered for an account and they instantly blocked me but still had no problem taking my money and setting up my subscription. This app is a scam

If i could give zero stars to this company i would. They have blocked me multiple times for using the app. I live in South America and I call american companies. Never once have i used this app to contact a personal number. Instead of them asking, they block my ability to call. Which cost me a lot of money. DO JOT USE THIS APP. Needs to be deleted from the app stores ASAP. They will charge you and then block you, then make it impossible to reopen your account. I repeat DO NOT USE!!!!!

It has been weeks I still cannot send a message to patients. Looking for a different option

Every positive review is a bot. Very deceitful in their practices

Too many spam calls.

We’ve had a very frustrating experience using Quo as our third-party phone service for our business. While we do like the system overall, the ongoing issues have made it increasingly difficult to rely on. We’ve encountered repeated problems with undelivered messages—texts often show as sent but are never received by our clients. In some cases, messages appear unread on our end even after clients have responded, creating confusion and miscommunication. We’ve also experienced frequent dropped calls and poor call quality, including static and robotic-sounding audio. On multiple occasions, clients have told us they never received texts that we can verify were sent, forcing us to send screenshots just to confirm communication. These issues are especially concerning when running a business, where reliable communication is critical. We would truly appreciate these problems being taken seriously, as they directly impact business operations. At this point, the system’s strengths are being overshadowed by these ongoing reliability concerns. The automated service just makes you more frustrated. When trying to resolve the issues.

For starters the prices on the website are about 30% less than when you actually try to sign up for the subscription. No ability to pay yearly (advertised to be cheaper that way) because they only give you the option for monthly (more expensive). Website advertised $15/line. Actual cost before taxes and fees $21/month. Then when you try to activate the account and number they cut it off immediately and start demanding private financial information (EIN/SSN/business formation docs/etc.) FOR A FREE TRIAL. This reeks of a scam. How am I to expect a VOiP app to work when you can’t even set it up without being lied to and screwed around. Look elsewhere or get a new line with an actual carrier. I guess AT&T is getting more of my business.

I am a small business owner. I’m a professional gardener and just work as a solo entrepreneur and I have got this new system that links on my client calls to their profile, but I need to kind of have my own business phone number to be able to link it because otherwise all my friends and families texts go to that software as well so I researched and“ seems to be like a really robust system for having a business/work phone number, however it has been a week of trying to get my phone number approved so I could text people and it keeps getting rejected. The “team is being rather responsive to help me get it figured out, but I just feel as though “could make the on boarding process a little bit easier for solo entrepreneurs. They’re asking for all these things as if we’re like an automated messaging thing I will use automated messaging in the sense of checking in with clients to remind them to water and stuff, but I’m not a big business that’s sending like spam marketing emails and texts. I’m just trying to get a business phone number and it has been incredibly difficult and frustrating. I just feel with as big as a company that quote is they should’ve had this figured out for us better. Update - I have had to pay so far: $275 for a year subscription, $15x4 because they keep rejecting my application for different reasons. It has been a week of my life, over $300 spent and no results. A scam