Petlibro

Petlibro

By Designlibro Inc

  • Category: Lifestyle
  • Release Date: 2023-03-30
  • Current Version: 1.8.20
  • Adult Rating: 4+
  • File Size: 219.44 MB
  • Developer: Designlibro Inc
  • Compatibility: Requires iOS 15.6 or later.
Score: 4.56629
4.56629
From 7,173 Ratings

Description

IMPORTANT NOTE Petlibro and PETLIBRO Lite are two different apps. Make sure you download the correct one for your device. IMPORTANT NOTE FOR GRANARY SMART FEEDER USERS: To ensure you're using the correct app, please scan the QR code provided on your product or manual. Introduction: Petlibro helps you take care of your pets with ease, giving you access and peace of mind no matter where you are. Our app connects with a range of smart devices, including the Dockstream, Space, Air, Granary, and Polar, so your pet care is only a tap away. Why choose Petlibro? - Remote device control: Easily manage your Petlibro WiFi-connected feeders and fountains from anywhere, making sure your pets are always looked after, even when you're away. - Real-time monitoring: Keep up with your pet's well-being with device status updates, activity logs, and timely notifications so you can quickly address their needs. - Streamlined feeding schedules: Set up routine feedings with ease to maintain a consistent diet for your pets. You can even customize voice messages to make mealtime special. - Stay connected anytime with video: Watch live video streaming and access saved cloud videos, so you’re always in touch with your pets, even when you're apart. - User-friendly support: Get the help you need through our easy-to-use interface, ensuring your pet's care is never interrupted. Supported devices: - PLAF103 Granary Smart Feeder - PLAF203 Granary Smart Camera Feeder - PLWF105 Dockstream Smart Fountain - PLAF107 Space Smart Feeder - PLAF108 Air Smart Feeder - PLAF109 Polar Smart Wet Food Feeder - PLAF301 One RFID Smart Feeder - And more... Join thousands of pet owners Enjoy the peace of mind that comes with easy, reliable pet care. Download Petlibro today and stay connected with your pets. For Granary Feeder series owners, scan the QR code on your product or manual to get the correct app: Petlibro or Petlibro Lite. Download Petlibro now and embark on a journey of enhanced connection with your pets! If you are using the Petlibro Camera Feeder, you can also subscribe to our video cloud storage service in the APP. Important: Cloud storage is not required to use the camera on the Granary Camera Feeder. You can save videos directly if you have your own microSD card. Continuous monthly/annual cloud storage service description 1. Subscription period: one month/one year 2. Subscription price: $5.99/$11.99 per month, $59.99/$119.99 per year 3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account 4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration Before, manually turn off self in iTunes/Apple ID settings management Automatic renewal function 5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration Payment, subscription period will be postponed for one month after successful deduction Continuous monthly/annual petlibro care service description 1. Subscription period: one month/one year 2. Subscription price: $5.99/$12.99 per month, $59.99/$129.99 per year 3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account 4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration Before, manually turn off self in iTunes/Apple ID settings management Automatic renewal function 5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration Payment, subscription period will be postponed for one month after successful deduction Legal Information: - Privacy Policy https://us.petlibro.com/#/regulations/privacy - User Service Agreement https://us.petlibro.com/#/regulations/conditions - Cloud Storage Service Agreement https://us.petlibro.com/cloud_storage/cloud_storage_en.html - End User License Agreement https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

Reviews

  • Camera Issues

    3
    By Adam Darrah
    App works decent but the camera takes 15-60 seconds to show me a live feed when I click on the feeder. Very inconvenient.

  • No way to cancel trial subscription

    1
    By annikett
    Tries to scam you into paying for the annual subscription

  • Pretty good

    4
    By kg1985
    These cameras are great for peace of mind. It does seem to favor dark colored fur over light, as I get twice as many notifications for my black cat versus white cat.

  • Getting more invasive

    2
    By SkahT
    The app was fine at first. I’d get notifications that really mattered. Like wifi outage, low supply, obstructed chute, etc. Now they’re just spamming ads to the notifs. And the popups in the app have become similarly annoying. I bought your product to feed my cat, not to be blasted with upsells and advertisements. Guess I’m turning off notifs. Hope I don’t miss anything important.

  • Not bad

    4
    By sn0wmi3r
    It’s ok but a couple issues : - constant subscription nagging is really annoying , no I won’t buy your subscription - it always says the food level is low even when the machine is completely full

  • Continuous Login

    3
    By Tmorris0221
    App works great when it actually keeps me logged in. I constantly am having to login 2-3 times, just to feed my pet. I’ll login either using UN/PWD or FaceID, then immediately, it’ll time out due to a security issue or just logout. I have to repeat the process over again and maybe I’ll accomplish the feeding. Also, bugs me that my 1Password can’t seem to link the app with my login info and only allows me to paste the credentials once upon choosing the entry.

  • Constant software problems

    1
    By LinaLiber
    I’ve been using this automatic cat feeder for a few months, and unfortunately the experience has become completely unreliable. The main issue is the app. It is impossible to turn on the camera and watch my pet in real time. The loading screen just spins for a long time and then ends with an error. Videos are either not saved to the memory card at all, or they appear to save but cannot be accessed-every attempt results in an error. The memory card constantly shows as full, and there is no way to format it through the app because that also triggers an error. On top of that, the feeder stopped sending notifications when the food level is low, which defeats one of its main purposes. I also installed backup batteries for power outages, but the feeder does not work on battery power. As a result, my cats have been left without food multiple times. That is unacceptable for a device that is supposed to provide reliability and peace of mind. After about four months of use, most of the functionality simply stopped working. I cannot rely on this device or its app anymore. The software is poorly made, and it feels like no one is interested in fixing these issues.

  • MAJOR BUG WITH POLAR FEEDER

    1
    By Kristenj3
    There is a major bug with the polar feeder that needs to be addressed as it’s caused my cat to miss several meals. I can not rely on this product. Sometimes, the polar feeder thinks it’s open even if it’s actually closed. However, you cannot “close” it through the app because it will give you an error that “your pet is eating” You guys NEED to add an override to the your pet is eating message or else this is totally unusable. I can see on camera she’s nowhere close to the feeder. Will update my review when fixed.

  • App pushes IAP nonstop

    3
    By DrMike9
    The app is decent, but it continually tries to get you to pay for the subscription, and there’s no way to turn these off without also turning off basic notifications like the food is empty. The initial configuration is also plagued by these upsell attempts to the point it gets confusing to even get started. Never had an app this bad.

  • Terribly Made

    1
    By somethinlike
    You can’t log into the app from more than 1 device at a time. There is a login agreement you have to click every time you log in. The app is designed to help care for pets but requires the Petlibro server to run at all times, thereby making your feeder worthless without their consent. There is no landscape mode for iOS. The actual features for Wet Cat Food Feeder are made in a non-sensical way. All around indicates the people hired to make this app are deeply incompetent and it needs a total redesign from the ground up. The login flow is bad, the device usage flow is bad, it’s DRM for your pets feeder. Insane.

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