Unstuck AI Note Taker

App wont record keeps taking me back to beginning then to the paying for app part

App won’t even load half the time and unless you sit in the front row of your lecture it doesn’t pick up half the words said👎👎

I have tried multiple times to record my lectures and it only records a couple minutes and then cuts off. I paid 100 for the year and I am hoping for a refund.

It is difficult to delete classes and quizzes. After a certain amount of time all the quizzes start to add up. Sometimes you accidentally make flash cards and quizzes and you can’t delete them. The result is a ton of useless quizzes and flash cards that you didn’t intend to make. Yet they sit there until the end of time. Then there is the reliability of the app working in the moment. For as much money as is asked for this app it should be reliable. This brings me to the next point. I was going to pay month by month as I didn’t need it for the entire year. However instruck took the liberty in charging me for the entire year. Then when I tried speaking with customer service they took several days to reply and the solution was press cancel on the subscription renewal. Which didn’t matter anymore considering I was charge 129 dollars. That was simply upsetting. When the system does work it works well. When it doesn’t it is useless. There have been times I have been really needing the app to record my class. Only to find out that the system can’t process my lecture. Making the entire act useless. Not to mention unfortunate since the class was vital. I feel if I pay as much as I did for the app it should be awesome. All these bugs of course were not present during my trial of course. During the trial this app was humming. The very first lecture after I was charged? CRASH. I don’t know man needs more work. Perhaps get some humans working there as opposed to AI doing everything down to customer service. Machines are just not there yet when it comes to overseeing customer service.

I tried uploading my notes to the app a few times but it didn’t save even though it said it did. I tried to upload my notes to make a quiz to study but it didn’t work.

This app wasn’t worth the hype and I had trouble getting the notes and audio to upload. I had signed up for a weekly subscription and cancelled it. I made sure before deleting my account and the app. I had to update my phone and thought it was weird when the App Store kept asking me to add a payment method but wouldn’t accept the Apple Cash. As soon as I added payment my account was charged by them but luckily Apple refunded me when I showed them proof that I had unsubscribed and didn’t even have the app on my phone anymore. They’ve ignored my messages asking for an explanation for the past two days. Funnily enough they’d respond within a day when i was dealing with technical issues but now they’ve gone radio silent. I see other users have had this happen as well. I’d advise anyone who tries the app to ask them to confirm that they cancelled your subscription so you can easily get a refund from Apple. I’ve made sure to report Unstuck too.

I had this account for almost a year and everything was working fine but yesterday unstuck ai only replied to my questions with blank responses. I tried everything to see what the problem was and nothing helped. I contacted customer support and have not gotten any help. I paid over 100 dollars for this and it’s not working and I don’t know why.

I literally paid for premium!!! Only for the app to not work. I will be getting a refund because I did not pay premium just to be kicked out the app every minute. I deleted the app and downloaded the app and I’m having the same problem.

I’m in my last semester of nursing school, and this app has been a lifesaver! I can easily record the many many lectures and convert them into a summary to review later. Thank you!!

Works well but sometimes the app is down even though I’ve paid for it and I can’t use it but its constantly improving and the app hasn’t been down for a little while