Zenna Rides is a digital marketplace platform that connects passengers with independent drivers. Zenna Rides does not provide transportation services and does not operate as a taxi company or dispatch center. The platform provides technology that enables independent drivers and passengers to connect and transact directly. How the Platform Works • Request a ride in seconds by entering your pickup and destination • Independent drivers nearby can choose to accept your request • See your estimated fare before confirming the trip • Track your driver live as they approach your location • Pay securely within the app • Receive a digital receipt after your ride is completed Key Platform Features Real-Time Ride Tracking Follow your driver’s location live on the map and know exactly when they will arrive. Know Your Driver Before Pickup View driver profile details including photo, vehicle information, and ratings before your ride begins. Transparent Pricing Always see your estimated fare before confirming a ride so there are no surprises. Secure In-App Payments Conveniently complete transactions directly through the app with secure payment processing. Ride History & Digital Receipts Access past trips anytime and download receipts whenever you need them. Multi-Language Support Easily connect with drivers who speak languages you are comfortable with. Smart Booking Confirmation Review your pickup, destination, and estimated fare before finalizing your ride request. Independent Driver Model Drivers using Zenna Rides operate as independent contractors. Zenna Rides does not employ drivers and does not provide transportation services. The platform acts solely as an intermediary technology service. Payment Structure Zenna Rides facilitates secure payment processing and acts as a limited payment collection agent on behalf of independent drivers. Funds collected through the platform are distributed to drivers after deduction of the platform service fee. Transparency & Compliance Users receive clear pricing information before confirming a ride. Digital transaction records are stored within the app. Download Zenna Rides to access a smarter digital mobility platform.
