T-Life

I changed my plan with a billing date of the sixth of each month. I keep getting harassed for payment earlier than the sixth. Would you please take a look at your records? You will be able to verify my May 6 June 6, and so on and so forth date when a payment will be automatically withdrawal, please correct your records.

I do not recommend this mobile operator. I pay $50 a month, yet the internet service is very poor. I am located in downtown Seattle, and my signal strength shows only two bars out of four. After using 50 gigabytes, the internet stopped loading altogether. I do not recommend this provider to anyone.

There is no option to view or download billing details in the app. The guide on the T-Mobile website is out of date. On top of that, you can't log in via the website because it keeps sending you back to the useless app. So, you are forced to delete the app.

I’ve had service with T-Mobile for about 9 months now. Since DAY ONE. Dropped calls left and right. I travel in mid Michigan for work and need service. I had AT&T previous to us and switched due to better deals and supposedly being the “best network provider”. Well in this 9 months of service I’ve had roughly between 100-150 dropped calls with family, friends and customers. I’ve called and talked to them, I’ve gone into the store and they always blame it on my new iPhone 16 pro at the time. They in fact thought it was so much the phone that they gave me a brand new one to fix the issues. That didn’t do anything and yet the issue is still the phone? Oh and not to mention the “price lock” on the bill. Well the lock is so good that our bill is different every single month! I AT&T wasn’t the greatest service but I had them for over 5 years and had maybe a handful of dropped calls. Now here with T-Mobile it’s a fun game to see how far you can drive right in the middle of a big Michigan city and drop a call because you dropped to 1 bar or their famous satellite mode. If I could give less than 1 star I would but that’s as low as it goes. If you don’t really go anywhere and you stay home the service might be good for you maybe but if you’re like me and have to drive around for work chances are you you’re gonna drop multiple calls every single day

App is really glitchy. Trying to scroll and navigate through the app is extremely difficult. Sometimes the back arrow isn’t present and I have to close the app to get back to the Home Screen. It’s definitely not seamless and I preferred the simplicity of the previous version. Even trying to order a new device or update my address has taken longer than it should. Very disappointing and inconvenient.

The app doesn’t allow me to manage my account view my bills and so I could not pay it on time resulting in suspension of the service!

Shuts down 10:59p cst

I have every single notification disabled in the app and I’m still getting constant (many a day) unwanted promotional notifications. Deal mean nothing when someone isn’t in the market and constantly annoying them isn’t going to put them in your favor.

Useless stupid app. It send me notifications even in do not disturb, all about some nonsense it wants me to buy. Who the hell do these people think they are? So now I'm deleting it. And will look for a carrier that respects my wishes. Good job driving away this customer. Now I hate T-Mobile as a result.

Lame deals that make T-Mobile seem like a good value it’s not