T-Mobile Fiber: Gigaspire

So far so good! Fast service and I have not had any downtime yet!

Ordered T-Mobile Fiber 2 weeks ago. No installation date, no update, nothing. Decided to check the installation status but T-Mobile website blocks paste on the login field, so no browser on iPhone works with password managers. Downloaded the app specifically because of that — and the app says my account doesn't exist. So to summarize: no internet, no install date, forced to download an app just to log in, and the app doesn't even work. The only reason I'm stuck with T-Mobile is they're the only fiber provider at my address. If there were any alternative, I'd have canceled already.

It’s amazing , work accurate and fast

Very bad experience with this app. Got the T-Mobile fiber about 5 days back and this app never work. Even with the technician this wouldn’t work and he set up my ssid by calling someone. The customer care don’t know about this app.

App never works. Always get a popup telling you to either update the app or contact customer service. Neither of which solve the issue.

Everyday I get a notice about “new device” on my network but they’re not new, same equipment. Also the time limits are difficult to set up and are a hour off (10pm is really 9pm etc) app crashes a lot and takes a long time to load.

This app barely works! If you want an app to control the WiFi, especially for your kids, use Fing.

After being on T-Fiber for 3 months I have to say it sucks. Open the account & all my info is there but one thing: an ability to pay on this app or on the T-Life app. I had to call 3 months in a row to pay. They couldn’t find my account though it’s all on the T-Fiber app. I lost my service because the live support can’t find my account. I gave them all of my info. Now I’m out of service & will be going to another service provider. It’s not having the money to pay but not being able to pay. T-Mobile charges a lot but the quality sucks. Bye

Constantly says it can’t connect and when it does, most of my devices don’t show up. Devices that have been on my network keep showing up as new devices. The Lumos app worked fine. This one is trash.

Poor quality!!!!